Partner Care | Mrsool Help Center

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Partner Care

Partner Care

20 articles

Technical Issues

Order was rejected automatically

I can't hear the device ring tune

I am having problem with payment type

I am having problem accepting orders

App crashes or freezes

I am having problem with my account

Courier did not pick up the order

Courier asked to cancel the order

Order is canceled after picked up by the courier

Order received with wrong/unclear information

Order received with incorrect price

Menu and account information

I need menu and photos update

I need branch work shifts update

I need branch location update

I need to add a new branch

Marketing and offers

I'd like to inquire about marketing and delivery promotions

I want to join delivery offers campaign

Payment and Invoices

I have some billing inquiries

I need a copy of my Account Financial Statement

Rude or unprofessional courier

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