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What to do when the customer is not responding?
What to do when the customer is not responding?
Updated over 5 months ago

Welcome to Mrsool 🕊️💚


If the customer did not respond to your messages you can call him by pressing the call button at the top of the screen or contact us via the app.

In case of no response and the order was paid by the customer already, leave the order at the door, take a picture, and send the picture to the customer as proof.

In case of no response and the order was NOT paid by the customer already, reach out to the courier support team.

We are glad to serve you 💚

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